When the topic of Social Media comes up, people usually ask themselves “How much of our lives do we really need to share with people we have never even met?” With websites like Facebook, Twitter, Snapchat, and Instagram, there is a consistent stream of media and information being funneled into people’s everyday lives. With the creation of ‘Stories’ on Snapchat and Instagram, users can now see a direct video feed of whatever people choose to record and show the world. But, are these stories on these two sites necessary or are they just a waste of a brand’s time and resources?

What is a "Story"?

Before Instagram caught on to the trend, Snapchat was the first to use ‘Stories’. Stories are a way for consumers and viewers to see what their favorite people are doing throughout the day. For example, say that someone is following the NBA on Snapchat. The league can record a short ten second video of a spectacular moment during the playoffs to push followers to go and watch other games on the schedule in order to boost viewerships numbers. A user can then go to their profile and watch every clip they have uploaded and watch them like a movie, in order from the time of posting. This in turn gives the NBA a bigger stage to reach their online audience and get them excited for the upcoming NBA Finals matchups.

Since its debut in 2013, Snapchat has become one of the most used Social Media apps simply due to how user-friendly and interactive it is. Being able to send photos and videos to friends and family was something that people really enjoyed. But in 2016, Instagram combated Snapchat with its own ‘Story’ element. Instagram Stories launched as a carbon copy of Snap Stories, giving users of the Instagram app the ability to share clips of themselves on their profile. The only minor difference was that Instagram Stories could be a few seconds longer than that of Snap Stories.

Why Instagram Added the Story Element

The Instagram app is most popular for its top of line photo posting. Instagram’s UI is extremely gorgeous to look at and very user-friendly. Instagram is the perfect place for people and businesses to share photos of themselves and the various things in their lives; that is how the app gained a majority of its success and popularity. While with Snapchat, stories can only hold photos for a 24-hour period, leaving much to be desired compared to Instagram. 

Instagram Stories is a neat and beautiful feature to have on the app, however, it does have its share of shortcomings. In the early months post launch, users could get lost in stories or never even see most of them from the people and brands they follow simply because there were too many of them to filter through. End users would get lost in the constant stream of photos that were being posted in their stream. It made the app feel cluttered and surfing through the hundreds of stories brands and peoples, just to find the one to watch, could be daunting. Now, a user can simply go to the user’s or brand’s profile and watch it. Artists, musicians, entertainers, and normal users can now have all their content together and have it styled to fit the vision and aesthetic of their profile, giving profiles a beautiful, refreshing makeover.

Both Snapchat and Instagram offer robust features that brands can take advantage of, but with the ever growing popularity of the Instagram app, now boasting 1 billion monthly users, it makes more senses for a brand to funnel resources into Instagram . Simply put, users are posting more on Instagram, mainly because it is easier, and because it fits their aesthetics more than Snapchat or other rival platforms does. In this digital age, aesthetics and appearance of online profiles and personalities are very important.

Instagram Stories is a good move for brands in the big picture since it has been non-problematic compared to recent issues with Snapchat. Instagram’s app is beautiful, and Instagram have recently taken more consideration in how to make the story feature and the app more user-friendly, and that in itself, is a great thing. Instagram is doing all the right things and organizations are excited to see what Instagram comes up with next.

Develop your social customer support strategy and talk to the Workspace Digital tech team today.
Jay Herron

Author Jay Herron

Workspace Digital Content Contributor

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