In the 2020s, the need for networks and future technology in order to support big data, artificial intelligence and larger workforces will increase within the decade. The workplace as we know it is in for an explosive number of changes, and at this speed where technology evolves so rapidly, here are a few predictions on what workplace technology will look like in the 2020s.

Cloud Networks

Everything will soon be connected to the cloud as most businesses opt for more efficient and faster means of data utilization. This “Hive” mentality will be commonplace, and a prediction that Johnson Controls mentions in their analysis on Smart Workplaces by 2030. Workplaces will see growth accelerate technology such as file and document sharing via cloud and globalized networks, which helps corporate agility and innovation. This form of future technology is used by most organizations to reduce the requirements for expensive in-house multiple servers.

Machine Learning & AI Applications

Smart machines are getting smarter and more diverse, and by the next decade companies will start to distribute more tasks across smart machines, software and applications. Workers from different industries will form personal toolkits with the help of AI devices to fulfill aspects of their daily work activities. When combined with cloud communities, these are capable of carrying their personal workplaces with them through open applications and personal virtual assistants.
AI-driven desk systems and smart wearables will also allow the connected workforce to track their daily working output against their surrounding work environment. This will allow employers to analyze the finer details of the workplace to identify ways to enrich the work experience.

Tech Dexterity

In order to keep up with the new waves of future technology, digital dexterity will be required for how employees will work in the upcoming decade. Technology can be used to drive competency-based training as the demand for new ideas and new business models will help form new ventures in the digital economy.

Employees at the center of this change will have to apply creativity, critical thinking and constant upskilling to solve complex problems. For example, hard coding will be the requirement for most companies that go through digital transformation, and AI engineers will have to adapt to other scenarios as the AI products they create (re)design themselves.

Operations & Management

Johnson Controls analysis also indicates that automation, value-driven design and change management are elements that help drive the innovation for most businesses. The mix of technology can stimulate different outputs from business leaders, who can utilize software to highlight competence demonstration and future workplace technology readiness.
Gamified technologies will expose learners to innovative ways of leadership development, and allow them to assess the capabilities of their teams, on what is needed for optimal performance.

Remote Interconnectivity

Remote work will be much more integrated in workplace technology in the next decade than it is now.  Howard Tarnoff, Senior VP of Customer Success at Ceridian, a global human capital management technology company, says that “Thanks to laptops, company servers spanning the globe, and video-chat services, the workforce will be more mobile and flexible than ever before.”
From interactive conference tools, language software, and high definition video, employees will be able to work and speak with team members across different regions of the world and build a hybrid workplace – both physical and virtual – that allows all work styles to flourish.
Learn more about the future of workplace technology and speak with the Workspace Digital team today!
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